Assigning a Shipping Address

When the repair is complete, if the merchandise is going to be shipped or delivered to the customer and the shipping address differs from the address on the account, RIGHT click in the Ship To box. Each menu option is described below.

• To assign a ship to address, click Change Shipping Address. The 'Pick Ship To Address' list box appears. If the required shipping address has previously been added to the customer account, select the address. If you must add the shipping address to the customer's account, click the Add button. Refer to 'Ship To Addresses' for information on adding a shipping address to the customer account. Once the shipping address has been selected, the name will appear in the Ship To box. You may then click in the Ship To box to view the address information.
• If a shipping address was selected in error, click Remove Shipping Address.
• If a previously entered repair ticket was pulled up in order to be changed, completed or billed, the original repair ticket had a Ship To account selected and the Ship To account was changed or removed in error, click Reset to Original in order to change it back to what it was.